Privacy Policy / Terms & Conditions

TERMS OF SERVICE (TERMS & CONDITIONS)

Effective Date: [2/23/25]
Business Name: [Black Diamond Landscaping]
Website: [https://www.blkdiamondlandscaping.com/home]
Email: [[email protected]]
Phone: [778-240-0181]
Service Area: [Abbotsford / British Columbia / Canada]


1. AGREEMENT TO TERMS

By accessing this website and/or hiring Black Diamond Landscaping, you agree to be bound by these Terms & Conditions. If you do not agree, do not use our website or services.


2. SERVICES PROVIDED

We provide landscaping-related services including but not limited to:

Lawn care and maintenance

Hardscaping and softscaping

Yard cleanups

Installations

Seasonal services (snow removal, spring/fall cleanup, etc.)

Custom landscaping projects

All services are subject to availability.


3. ESTIMATES & PRICING

All estimates are non-binding unless stated otherwise in writing.

Final pricing may change based on:

Site conditions

Materials

Weather delays

Unforeseen complications

Customer-requested changes

We reserve the right to adjust pricing accordingly with notice.


4. PAYMENT TERMS

Payment terms may include:

Deposits before project start

Progress payments

Final payment upon completion

Unpaid balances may be sent to collections or pursued legally.


5. CANCELLATIONS & RESCHEDULING

Cancellations must be made at least 48 hours prior to a scheduled visit.
Late cancellations may result in a service fee.

Weather delays may result in rescheduling and are not grounds for refunds.


6. REFUNDS

All sales are final unless otherwise stated in writing.

Refunds are not issued for:

Completed labor

Installed materials

Weather issues

Customer dissatisfaction not caused by negligence


7. ACCESS TO PROPERTY

You grant us permission to:

Enter your property for agreed services

Use water/power if required

Remove debris and materials

You are responsible for marking hazards and underground utilities.


8. WARRANTIES

We provide limited workmanship warranties where applicable.

We do not guarantee:

Plant survival

Weather-related damage

Growth rates

Results beyond our control

Manufacturer warranties apply to materials when provided.


9. LIABILITY LIMITATION

We are not responsible for:

Underground damage not disclosed

Pre-existing property issues

Weather damage

Delays caused by third-party suppliers

Injury due to unsafe property conditions

Maximum liability is limited to the amount paid for services.


10. TERMINATION

We reserve the right to refuse or terminate service at any time due to:

Safety concerns

Non-payment

Abusive behavior

Contract violation


11. INTELLECTUAL PROPERTY

All website content, photos, logos, and designs belong to Black Diamond Landscaping.
You may not reproduce or use them without permission.


12. GOVERNING LAW

These Terms are governed by the laws of [British Columbia, Canada].


13. CONTACT

For questions, contact:
Email: [[email protected]]
Phone: [778-240-0181]


PRIVACY POLICY

Effective Date: [2/23/25]
Company Name: [Black Diamond Landscaping]
Website: [https://www.blkdiamondlandscaping.com/home]


1. INFORMATION WE COLLECT

We may collect:

a) Personal Data

Name

Email

Phone number

Address

Payment details

b) Non-Personal Data

Browser type

Device information

IP address

Pages visited

Cookies


2. HOW WE USE YOUR INFORMATION

Your data is used to:

Provide services

Communicate with you

Improve our website

Process payments

Send updates or promotions (opt-out anytime)


3. SHARING YOUR INFORMATION

We do not sell your data.

We only share information with:

Payment processors

Website hosting providers

Software systems necessary to run our business

Legal authorities if required by law


4. DATA SECURITY

We take reasonable measures to protect your data but cannot guarantee absolute security.

By using our website, you accept this risk.


5. COOKIES

We use cookies to improve site performance and user experience.

You may disable cookies in your browser settings.


6. THIRD-PARTY LINKS

We are not responsible for third-party websites linked on our site.

Each third party controls its own privacy policies.


7. YOUR RIGHTS

You may request:

Access to your data

Corrections

Deletion

Contact us at [[email protected]].


8. CHILDREN’S PRIVACY

We do not knowingly collect data from children under 13.


9. POLICY UPDATES

We may update this policy at any time.

Changes will be posted on this page.


10. CONTACT US

Email: [[email protected]]
Phone: [778-240-0181]